Events

2009-02-18 PSA: A Global View (C166-P921810)

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Details
Category: Luncheon Meeting
Written by Programs Director
Jay Jurick headshot

Time/Location: 11:30 a.m. - 1:00 p.m., The Plaza Club

Program: “PSA: A Global View”

Speaker: Jay Jurick, CTO TurnOnTech

PDU Info: Session #C166-P921810. PMPs earn 1 PDU in Category 3

Synopsis 

The effectiveness of a professional services organization (PSO), whether a professional services firm or an internal service organization, depends on its ability to fully leverage its collective skills and expertise to efficiently generate business and deliver work product of the highest quality. Irrespective of their specific mission, PSOs across a range of industries are governed by similar economic drivers, and there are a few key areas, such as resource utilization rates, that have a profound impact on profitability. Professional Services Automation (PSA) software is designed to measure performance in these key areas and provide the tools that lead to performance improvement. PSA generates a rapid and substantial return on investment by improving operational efficiency, employee effectiveness, and management visibility.

Project-based service organizations have turned to PSA solutions to automate their processes and streamline their operations, including new business generation, service delivery, and administration. PSA can offer support the following functions:

• Resource planning
• Project management
• Project accounting
• Client billing and/or integration with accounting systems
• Collaboration and knowledge management
• Enterprise reporting and dashboards

Speaker's Biography 

Jay Jurick is CTO of TurnOnTech. The company’s mission is to support their clients throughout the United States and Asia to save time and money and raise revenues with better use of better systems. Jay has had a 30-year sales and business management career. For the past 10 years, the focus of his interest and work has been on how users interact with new and innovative systems, particularly in the areas of Customer Relationship Management, Enterprise Resource Planning/Accounting, and eCommerce. “You can have the best system in the world and get little or no value from it if you have poor adoption.”

Jay is Chairman of the Promotion Committee of Email Foster Parents International, and the father of a UCSD honor student